Terms of Service

These terms cover your use of plumber-new-haven.com and any service request you send to New Haven Plumbing Pros. By using the site, you agree to them.

Service requests

Sending a form or calling us is a request for service. A job is only booked once we've talked with you and agreed on it. Arrival times are estimates and depend on weather, traffic and how many emergencies are ahead of yours.

Pricing

Prices on this site, including in our cost guides, are general ranges for the area. Your actual price is the quote we give you on site after we see the problem. Work starts only after you approve that quote. Nights, weekends and holidays may cost more, and we'll tell you before any work starts.

Site content

Articles and tips on this site are general information for homeowners. They can't account for every house. For anything involving gas, electrical, or sewer excavation, call a licensed professional.

Calls and texts

By sending a form you agree we can call or text the number you gave us about your request. Reply STOP to opt out of texts. See our Privacy Policy for how we handle your information.

Limits

We provide this site as is. To the extent the law allows, we aren't liable for damages that come from using the site itself. Anything about a specific job is covered by the quote and invoice for that job.

Contact

Questions about these terms? Email contactus@plumber-new-haven.com or call 203-654-9405.